6 reasons why you should train your staff
Should you only hire people who already have the skills and qualifications needed for the job or should you be investing in the staff you do have?
Employee Management
Tips for performance appraisal, providing employee feedback, retaining your top employees, setting goals for employees, delegating, outsourcing, and more.
6 ways to improve communication etiquette and boost productivity
When and how should you be responding to the constantly flow of messages?
Ask the Expert - Must a contract of employment be signed to be valid?
Ask the Expert – Human Resources – Contract/Conditions of Employment
Authentic Leadership
Leadership that moves us towards making real, person to person connection is what we should be aiming for.
Be consistent when dealing with employee theft
One would think that dismissing an employee for theft is always defensible at the CCMA. It is not quite that simple, though.
Bringing out the best in your employees
The companies who will do well are those who focus on building the self esteem of their employees and thereby their company.
Caution: don’t stress out your staff
There’s a difference between your employees having one particularly stressful day and being constantly stressed.
Challenges of dealing with incompetent employees
Unlike misconduct, incompetence is not considered to be the employee's fault. How to deal with the situation
Create your own loyal workforce
Creating an environment that employees will stick around for
Department of Labour
Govt department dealing with labour/employment issues
Developing staff effectively
Look after your staff and they will look after your customers.
Frequently asked questions about leave
These questions and answers should clarify what the rules are with regards to the various types of leave.
Gearing up for growth part 6 – your people assets
"Our people are our most important asset". Most business owners have made this statement, but what does it actually mean?
Give Constructive Feedback
Some employers find it difficult to provide job performance feedback. Find practical tips here to prepare and manage the conversation effectively.
How digital workplaces better your employees and improve your business
Without employees, a business will not succeed. As a business owner, one of the most critical aspects of your role is, therefore, is to ensure your employees not only have what the need to do their jobs well, but are also sufficiently motivated to do and find satisfaction in the work that they do. Employee management is a multi-faceted and on-going task. This article explores one of those facets by looking at how introducing digital technology (and creating a digital workplace) leads to more motivated and satisfied employees.
How to Create an Effective Employee Handbook
Create an employee handbook to cut down on misunderstandings. Your staff will be clear on what the policies are and what to consult if they have a question.
How to create an inviting work environment
Creating a culture that keeps your employees motivated and happy is key to your business's success
How to motivate employees after the holidays
How to boost post-holiday productivity.
How to motivate retail staff during the festive season
Some tips on how to keep staff productive during the busiest time of the year.
How to Run a Formal Meeting
Need help organizing a formal business meeting? Set objectives, assemble attendees, create an agenda, maintain control and follow up. Voila!
How you can inspire your employees
Every so often employees need a bit of inspiration to keep them going.
Improve performance with effective performance management
One of the fundamental truths of total quality management is that what cannot be measured cannot be improved. The same is true for performance management. All companies measure the performance of their employees in some fashion, mostly by a best guess on the part of managers at specific points in the business year. The ideal performance management system is not one where the line manager quickly scores an employee once a year when it is time for bonuses or increases. Here is how to better approach performance management.
Issuing an employee with a written warning
There are procedures to follow when issuing an employee with a written warning.
Keep your employees motivated
A guide to constantly boost staff morale.
Letter of warning
This document can be used as a formal letter of warning or final warning for an employee who is not performing or is guilty of misconduct.
Make the most of performance reviews
Many managers and business owners make the mistake of seeing performance reviews as just another thing they have to do. And many employees make the mistake of seeing performance reviews as simply a way to ask for a raise. But these evaluations and discussions are so much more than that and can be highly beneficial to any business, especially SMEs.
Managing debt in the workplace
Download the presentation prepared by Nigel Willmott. The topic was presented at a workshop held in Johannesburg for SME Toolkit members on Managing employee debt in your business and why it is important to do so. The workshop was arranged in response to a survey done with small business owners to assess the risk employee debt poses to a business.
Online employee management tool
An online HR tool for effective employee management
Organisation structure and job specifications
An organogram is a visual presentation of the people, positions and responsibilities in the business that also indicates who reports to whom.
Power Outages – must employees be paid?
Do employees have to bare the brunt of load-shedding?
Receiving Feedback from Employees
Employee morale problems can be the result of many workplace problems. Use the script attached to conduct job satisfaction reviews with your employees.
Resignation in the face of discipline
It is not uncommon for an employee to resign in the face of a disciplinary hearing. But what if the employee does not resign – may the employer offer resignatio
Section 29 of the Basic Conditions of Employment Act (“BCEA”)
Extract from the Basic Conditions of Employment Act (“BCEA”) Section 29 – 16 mandatory points that must be included in an employment contract
Services Sector Education and Training Authority - Services SETA
Services Sector Education and Training Authorities have been established to ensure that the skill needs for every sector of the South African economy are identified and that training is available to provide for these skill needs.
Set individual goals for your employees
It's important to set goals for each employee that will feed into your vision for your business
Terminating a contract of temporary employment
Must an employer give notice of termination of the services of an employee who has been employed on a temporary basis?
The CCMA - Commission for Conciliation, Mediation and Arbitration
http://www.ccma.org.za
The duty to tell on a fellow employee
The employee’s duty to demonstrate good faith is one of the cornerstones of the employment relationship
The importance of open and honest communication
Insisting on open and honest communication throughout the company (despite rank or position) can have many positive results.
The obligation to work overtime
Can employees work overtime and what happens if they refuse?
The secret all successful SMEs know
HR can make or break your business. However, small, micro, and medium enterprises (SMMEs) often wait for something to go wrong before they consult an HR specialist. Putting a few basic policies and procedures in place from the outset could save you both time and anxiety. This article looks at tips to help you handle all things HR-related in your business.
The Skills Portal - information on training in various areas of business management
Information site for businesses around training, HR issues, legalities, etc.
Think you’re too small to become a top employer? Think again!
Becoming an employer of choice is not only for large companies and corporations, nor is it as unattainable as you might think. It does matter! Let’s start with why? If people are at the heart of your business, you want to employ the best you can possibly afford. How do you become an employer of choice? It’s all about creating a culture and work environment that people want to be part of. Here are some ideas.
Top trends to watch for office coffee
Coffee is so much more than just a way to alleviate the afternoon slump or wake up in the morning. There are trends to watch out for when it comes to office coffee, from cold brewing to coffee meetings between clients and businesses. Here are some trends that are important to watch out for, especially when it comes to your office, as keeping your kitchen and coffee up-to-date can help to keep your staff happy too.
Unmanaged employee debt poses risk to small businesses
The SME Toolkit South Africa recently conducted a survey among SMEs to establish whether employee debt poses a risk to small businesses - results
Use this handy Leave Request Form template to manage your employee's sick leave
Use this handy Leave Request Form template to manage your employee's sick leave
Why are communication skills important in management?
Not sure why you need to be a good communicator? Well, being a manager means that you have to do more than, well, manage people. You need to be able to communicate clearly and build a relationship with your colleagues and employees. If you do not improve your interpersonal and communication skills, you might find that your employees are unable to speak to you about issues they might be facing. Outlined in this article are just some of the reasons why communication is important to management.
Why mentoring your new employee sets you up for a win
How mentoring new employees ensures their performance and ultimately their loyalty.
Why skills development courses are worth the trouble
Often, when business owners review their business's performance to find out how they can improve, they re-allocate budgets, change their marketing tactics, review their sales statistics, and consider the clients and customers they have. When it comes to their employees, they often address poor performance with additional recruitment or termination rather than training and skills development. This article highlights why it is better for your business to invest in skills development courses.
Why transparency is important in the workplace
It's important that the one hand always knows what the other hand is doing.
Why you should care about your employees’ health
Your employees’ health is important to your business; maybe even more important than you realise.
Why your employees need to like each other
When hiring new staff members, you should also consider whether they’d be a good fit with their co-workers.
Young Talent Builds Growth - Before you get big, start small
Young talent builds growth - before you get big, start small - the value of interns in small businesses
Your staff need to understand how to mind your business
Operational procedures, or the "how to" of your business, are extremely important.