Employee Management

Leadership that moves us towards making real, person to person connection is what we should be aiming for.

The recent power outages have given rise to the question as to whether employees can insist on payment of their salaries or wages for the duration of such outages. In short, employees are normally entitled to payment during a power outage, but employers are not entirely at the mercy of Eskom. They can enter into a contractual arrangement with their employees to mitigate the situation. Here are five applicable principles which underpin why this is.

Without employees, a business will not succeed. As a business owner, one of the most critical aspects of your role is, therefore, is to ensure your employees not only have what the need to do their jobs well, but are also sufficiently motivated to do and find satisfaction in the work that they do. Employee management is a multi-faceted and on-going task. This article explores one of those facets by looking at how introducing digital technology (and creating a digital workplace) leads to more motivated and satisfied employees.

This document can be used as a formal letter of warning or final warning for an employee who is not performing or is guilty of misconduct.

Download the presentation prepared by Nigel Willmott. The topic was presented at a workshop held in Johannesburg for SME Toolkit members on Managing employee debt in your business and why it is important to do so. The workshop was arranged in response to a survey done with small business owners to assess the risk employee debt poses to a business.

The Commission for Conciliation, Mediation and Arbitration (CCMA) was established to provide the country with an accessible, user-friendly and, above all, inexpensive labour dispute resolution system. Workers who have allegedly been unfairly dismissed or the victims of various unfair labour practices are able to approach the CCMA alone or with certain categories of recognised representatives in order to seek redress for workplace wrongs.

HR can make or break your business. However, small, micro, and medium enterprises (SMMEs) often wait for something to go wrong before they consult an HR specialist. Putting a few basic policies and procedures in place from the outset could save you both time and anxiety. This article looks at tips to help you handle all things HR-related in your business.

Becoming an employer of choice is not only for large companies and corporations, nor is it as unattainable as you might think. It does matter! Let’s start with why? If people are at the heart of your business, you want to employ the best you can possibly afford. How do you become an employer of choice? It’s all about creating a culture and work environment that people want to be part of. Here are some ideas.

Not sure why you need to be a good communicator? Well, being a manager means that you have to do more than, well, manage people. You need to be able to communicate clearly and build a relationship with your colleagues and employees. If you do not improve your interpersonal and communication skills, you might find that your employees are unable to speak to you about issues they might be facing. Outlined in this article are just some of the reasons why communication is important to management.

Often, when business owners review their business's performance to find out how they can improve, they re-allocate budgets, change their marketing tactics, review their sales statistics, and consider the clients and customers they have. When it comes to their employees, they often address poor performance with additional recruitment or termination rather than training and skills development. This article highlights why it is better for your business to invest in skills development courses.

As much as we would like to believe our business is the best and offers our clients the service they deserve. There are times when things can go horribly wrong during the customer journey and it is sometimes out of our hands. This is where customer complaint line management services come in. There are many reasons why your business should consider customer complaint line management services and there are many benefits that come with it. Here is why you should consider an outsourcing service for your business.