Employee Management

Leadership that moves us towards making real, person to person connection is what we should be aiming for.

The recent power outages have given rise to the question as to whether employees can insist on payment of their salaries or wages for the duration of such outages. In short, employees are normally entitled to payment during a power outage, but employers are not entirely at the mercy of Eskom. They can enter into a contractual arrangement with their employees to mitigate the situation. Here are five applicable principles which underpin why this is.

Without employees, a business will not succeed. As a business owner, one of the most critical aspects of your role is, therefore, is to ensure your employees not only have what the need to do their jobs well, but are also sufficiently motivated to do and find satisfaction in the work that they do. Employee management is a multi-faceted and on-going task. This article explores one of those facets by looking at how introducing digital technology (and creating a digital workplace) leads to more motivated and satisfied employees.

Many managers and business owners make the mistake of seeing performance reviews as just another thing they have to do. And many employees make the mistake of seeing performance reviews as simply a way to ask for a raise. But these evaluations and discussions are so much more than that and can be highly beneficial to any business, especially SMEs.

A contract of employment may not be signed for various reasons, one of the main reasons being that the employee simply refuses to sign the contract. So, this begs the question: How valid is a contract of employment that has not been signed? The short answer is that the validity of a contract of employment does not depend on whether the parties have signed it. A verbal contract may also be valid. Read on for a brief explanation.

Coffee is so much more than just a way to alleviate the afternoon slump or wake up in the morning. There are trends to watch out for when it comes to office coffee, from cold brewing to coffee meetings between clients and businesses. Here are some trends that are important to watch out for, especially when it comes to your office, as keeping your kitchen and coffee up-to-date can help to keep your staff happy too. 

Not sure why you need to be a good communicator? Well, being a manager means that you have to do more than, well, manage people. You need to be able to communicate clearly and build a relationship with your colleagues and employees. If you do not improve your interpersonal and communication skills, you might find that your employees are unable to speak to you about issues they might be facing. Outlined in this article are just some of the reasons why communication is important to management.

Often, when business owners review their business's performance to find out how they can improve, they re-allocate budgets, change their marketing tactics, review their sales statistics, and consider the clients and customers they have. When it comes to their employees, they often address poor performance with additional recruitment or termination rather than training and skills development. This article highlights why it is better for your business to invest in skills development courses.

As much as we would like to believe our business is the best and offers our clients the service they deserve. There are times when things can go horribly wrong during the customer journey and it is sometimes out of our hands. This is where customer complaint line management services come in. There are many reasons why your business should consider customer complaint line management services and there are many benefits that come with it. Here is why you should consider an outsourcing service for your business.