Automotive

Are you following one of these 7 strategies for your site?

You may look at the strategies below and think, "let's do all of them". The difficulty is there are never enough resources and time to do everything. You need to get past the easy, quick win elements of your strategy and get into the difficult parts. It's only when we do what most people are NOT willing to do that we get different results. Doing what everyone else does will only give you what everyone else gets. That's why it's often better to pick one and focus 110% of your time and energy on it for a specific period.

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How to get more customers to stop at your service station

In most cases, one service station is almost exactly the same as another. Everyone sells fuel. Everyone sells cold drinks and chips and magazines and juice and chocolates. Everyone sells airtime and has an ATM. Everyone has forecourt attendants and cashiers and food handlers providing relatively good service. So why would a customer deliberately drive to your service station and not go to one of your competitors? What would increase one site's capture rate above another?

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Practical management tips when dealing with customers

Customer service is one of the most important parts of running a business. In fact, it often acts as a gauge of how well a business is performing, depending on the quality of the customer service provided. Poor or inadequate customer service may not only lead to customer dissatisfaction but also a lack of customer retention. As a manager, it is therefore necessary to ensure your business's customer service is of a high standard.

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The merSETA

the 21 Sector Education and Training Authorities (SETAs) established to promote skills development in various sectors
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