Automotive

Practical management tips when dealing with customers

Customer service is one of the most important parts of running a business. In fact, it often acts as a gauge of how well a business is performing, depending on the quality of the customer service provided. Poor or inadequate customer service may not only lead to customer dissatisfaction but also a lack of customer retention. As a manager, it is therefore necessary to ensure your business's customer service is of a high standard.

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The merSETA

the 21 Sector Education and Training Authorities (SETAs) established to promote skills development in various sectors
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