Managing IT Projects

Tips and tricks from successful IT managers on managing the information technology functions of a small business.

Acquire better customers with hosting services

Small business owners are taught to not spend their money unless absolutely necessary. In fact, bootstrapping your business is often considered the best way to ensure success. This concept is often challenged when businesses are faced with whether or not to set up a website. In today’s marketplace technology is king. You have to be online, the pace is too fast and you can be certain your competitors are mostly online too. Find out how to acquire better customers by utilizing hosting services.

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Cape Innovation and Technology Initiative (CiTi)

The Cape Innovation and Technology Initiative (CiTi) was established in 1999. Over the past 20 years, CiTi has played an integral role in catalysing and supporting the Cape Town tech ecosystem, now recognized as the most productive on the African continent. In 2018, both CiTi’s Entrepreneur Development and Skills Development (CapaCiTi) programmes expanded to support entrepreneurs and youth across the country, and on a Pan-African scale. 

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Online tools for small businesses

The Internet has evolved to become more than just a tool for surfing and email – it's now essential for the day-to-day running and growth of any business. Besides enabling business owners to communicate with staff, clients and suppliers faster than ever before, small businesses are using the World Wide Web to improve productivity, efficiency and, ultimately, profitability. MWEB aims to guide SME and small-office-home-office (SOHO) business owners through the online world with this guide to some of its features and how they can be used to achieve professional success.

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Technology can be a business enabler

Integrating technology into your business processes is one of the best ways to make your business more efficient. However, as a business owner it is important to understand which processes would benefit from automation and which will not. While efficient processes gain more efficiency through automation, inefficient processes gain more inefficiency. This article outlines a thinking process that may help you better decide which business processes will benefit from automation.

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The benefits of outsourcing

Companies outsource for a myriad of reasons. For smaller businesses, outsourcing might become necessary when the company needs to concentrate on their core processes, and relegate non-strategic core areas to a specialist company with the resources and know-how. In particular, it makes good business sense to outsource non-core or specialised areas such as IT-related tasks. Here's why.

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Upgrading your home office

If you’re trying to run a business from your dining room table, on a dial-up Internet connection with the computer you’ve had since high school, it might well be time to revamp your home office. While there are no substitutes for a good business plan, having the best technology you can afford will ensure your working hours are spent more productively, thereby improving your output.

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What should you be looking for in a hosting provider?

Choosing a hosting provider for your website and company data can seem like an impossible decision. There are so many factors to consider. Experience, speed, security, access, and pricing are just some of the important characteristics you should be looking for in your hosting provider. This article takes a brief look at these factors.

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Why enter into a Service Level Agreement (SLA)?

Setting, tracking, and managing Service Level Agreements is an important aspect of customer relations if you are a vendor, and outsourcing management if you are a consumer of technology services. As such, Service Level Agreements should be negotiated up front as part of the outsourcing contract and consistently utilised as one of the primary tools of outsourcing governance. Here are some tips for drafting a Service Level Agreement, as well as the consequences of not having one in place (specific to ICT services).

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Why local is lekker when choosing your digital agency

The internet has shrunk the world to one tiny, global village. It has made it possible to connect with people in other countries and on other continents. But when it comes to choosing a digital agency to harness the internet for your business, it still is a good idea to think locally instead of globally. Enlisting the services of a local digital agency, one that’s in your city or country will benefit your business and online strategy in these four ways.

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Women in IT

Women in IT was originally established as a separate non-profit organisation focused on addressing the gender imbalance within the IT industry in South Africa. Today, it is a Chapter of the Institute of Information Technology Professionals South Africa (IITPSA), creating greater access and networking opportunities for women in the ICT space.

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