Technical Support

Corporate computers should be regularly updated to guarantee security to your customers and win their confidence. Start with our Technical Support guide.

Cape Innovation and Technology Initiative (CiTi)

The Cape Innovation and Technology Initiative (CiTi) was established in 1999. Over the past 20 years, CiTi has played an integral role in catalysing and supporting the Cape Town tech ecosystem, now recognized as the most productive on the African continent. In 2018, both CiTi’s Entrepreneur Development and Skills Development (CapaCiTi) programmes expanded to support entrepreneurs and youth across the country, and on a Pan-African scale. 

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Protect your company's important information

While technology and the Internet has made it possible for SMEs to compete with their big brothers and do business with anyone from Cape Town to Canada, it also makes us vulnerable to a whole new type of criminal. If left unchecked, these digital thieves can cause irreparable harm to a small business and even lead to its downfall. Here are some tips to help you better protect your company's important information.

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Technology can be a business enabler

Integrating technology into your business processes is one of the best ways to make your business more efficient. However, as a business owner it is important to understand which processes would benefit from automation and which will not. While efficient processes gain more efficiency through automation, inefficient processes gain more inefficiency. This article outlines a thinking process that may help you better decide which business processes will benefit from automation.

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The benefits of outsourcing

Companies outsource for a myriad of reasons. For smaller businesses, outsourcing might become necessary when the company needs to concentrate on their core processes, and relegate non-strategic core areas to a specialist company with the resources and know-how. In particular, it makes good business sense to outsource non-core or specialised areas such as IT-related tasks. Here's why.

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Upgrading your home office

If you’re trying to run a business from your dining room table, on a dial-up Internet connection with the computer you’ve had since high school, it might well be time to revamp your home office. While there are no substitutes for a good business plan, having the best technology you can afford will ensure your working hours are spent more productively, thereby improving your output.

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What should you be looking for in a hosting provider?

Choosing a hosting provider for your website and company data can seem like an impossible decision. There are so many factors to consider. Experience, speed, security, access, and pricing are just some of the important characteristics you should be looking for in your hosting provider. This article takes a brief look at these factors.

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Why small businesses should automate

In order for businesses to operate efficiently, they have to consolidate information inputs from multiple departments. The best way to do this and avoid inevitable human error is to automate various processes. To begin with, you should start by automating the smallest and easiest administrative processes such as your bookkeeping system. Then slowly you can start automating other processes like inventory control and include solutions such as document management software.

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Women in IT

Women in IT was originally established as a separate non-profit organisation focused on addressing the gender imbalance within the IT industry in South Africa. Today, it is a Chapter of the Institute of Information Technology Professionals South Africa (IITPSA), creating greater access and networking opportunities for women in the ICT space.

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